FAQs — Erehwon Coffee Company

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Where do your coffees come from?

Our coffees and teas are sourced from trusted growers around the world who share our commitment to quality, ethical practices, and sustainability. Each origin is carefully chosen for its unique flavor profile and freshness.

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Do you roast your own coffee?

We partner with skilled roasters who specialize in small-batch roasting. This ensures consistent, freshly roasted coffee that highlights each bean’s character and region.

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How fresh is your coffee?

Every batch is roasted to order and shipped as fresh as possible. For best taste, enjoy your coffee within 4–6 weeks of the roast date.

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How should I store my coffee or tea?

Keep your coffee or tea sealed in an airtight container, away from heat, moisture, and sunlight. Avoid storing in the fridge or freezer — stable room temperature keeps it freshest.

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Do you sell whole bean or ground coffee?

Most of our coffees are available in both whole bean and ground options. You can select your preference from the product page before checkout.

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What’s your return or refund policy?

We want you to love your order. If there’s an issue, please reach out within 7 days of delivery so we can make it right.
Read our full Return Policy